Welcome to Ruza By accessing or purchasing from our website (ruzafashion.com), you agree to the following Terms and Conditions. Please read them carefully before using our services.

1. General Information

This website is operated by Ruza, located at 2nd Floor, Lotus Plaza, MG Road, Bengaluru, Karnataka, India – 560001.
Throughout the site, the terms “we”, “us”, and “our” refer to Ruza.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms and Conditions.

2. Use of Our Website

• You must be at least 18 years old to make a purchase.

• You agree not to use our products for any illegal or unauthorized purpose.

• We reserve the right to refuse service to anyone at any time for any reason.

All content, images, and materials on this website are the property of Ruza and may not be copied or reproduced without permission.

3. Product Information

We make every effort to display product images and descriptions accurately. However, slight variations in color, texture, or fit may occur due to lighting or screen differences.

All prices are listed in Indian Rupees (INR) and include applicable taxes unless stated otherwise.

4. Orders and Payments

• Orders are confirmed only after successful payment.

• We accept major credit/debit cards, UPI, and other secure payment methods.

• If any issue occurs during payment or delivery, we will notify you via email or phone.

• We reserve the right to cancel or limit quantities for any order.

5. Shipping and Delivery

• Orders are usually processed within 2–5 business days.

• Delivery times may vary depending on your location.

• Once shipped, tracking details will be shared via email or SMS.

• We are not responsible for delays caused by courier partners or unforeseen circumstances.

6. Returns and Refunds

Please refer to our Refund and Return Policy for detailed information about product returns, exchanges, and refunds.

7. Limitation of Liability

We are not responsible for any direct, indirect, incidental, or consequential damages resulting from the use of our website, products, or services.

All products are provided “as is” without any warranties, express or implied.

8. Intellectual Property

All trademarks, logos, designs, and images displayed on this website are the intellectual property of Ruza. Unauthorized use is strictly prohibited.

9. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time. Changes will take effect immediately upon posting on this page.

10. Contact Information

For any questions about these Terms and Conditions, please contact us:

PROFEME INFOSOLUTION PRIVATE LIMITED

📧 Email: info@ruzafashion.com

📞 Phone: +91 9211609456

📍 Address: Office No-104,First Floor, F-8A,Vijay Block, New Delhi, New Delhi, New Delhi, Delhi, India, 110092